Fast feedback slow feedback

I’m coming to the end of 2 years working for one of my clients, its been a good 2 years, there is so much that could & should be done. There is a new head of IT transformation who is making stuff happen, exactly what the place needs, I think they are starting to realise that now, hopefully he is getting that feedback.

Out of the blue I got some feedback yesterday, subject line ‘Noooooooo’

“Hi Pete,

I just wanted to drop you a quick email as I’m away next week so won’t be able to say goodbye in person.

It’s been a pleasure.  Thanks for bringing a fresh and collaborative approach to supporting me with all my initiatives.

You’ll be missed and that’s probably an understatement!!

Good luck for the future.

:)”

We are all addicted to feedback, fast feedback that is, this is why Instagram is looking to hide the number of actual likes a post gets, the dopamine effect gets us all, Vegas is built on it.

The slow feedback I got yesterday reminded me that years ago I setup a Feedback folder in my Hotmail, I always try to deliver 100%+ and the feedback folder sort of confirms that.

Hello Peter,
I had a call from **** ***** yesterday morning to provide some feedback on the service your providing.
I’m pleased to say that you have really impressed a number of the customers on site and they have provided some excellent feedback. It’s very rare to get this feedback from this particular customer so I’m exceptionally pleased that you have made such an impact. Great work, please keep it up.
I look forward to meeting you on the 16th Nov.”

“Hi Peter
I am really very sorry that we were too late with our offer to secure your services for another 6 months but do understand your reasons for not being able to retract your agreement with xyz. I wish you all the very best for the future – we are certainly going to miss you!
Kindest Regards”

“I would recommend Peter to anyone that was seeking a self-starter that could take a broad brief or requirement and work intelligently towards fulfilling the objectives set. He requires little management and is a pleasure to work for.”

“Peter Stilgoe worked for me on the Replacement Intranet project as a
SharePoint expert; the project involved launching a new SharePoint based
intranet to an audience of 3,000 people and was developed using an external consultant.

Peter joined the team about a month into the development phase
and quickly became the leading technical expert. Peter’s expansive
SharePoint knowledge and previous experience proved invaluable in helping
to further enhance the functionality (including the development of
workflows using Nintex) and in managing the vendor to ensure that the
project requirements were met in a very limited time frame. Outside of the
project Peter restructured and provided governance for the company
SharePoint collaboration site, that had previously been uncontrolable.
Peter is a diligent, hard-working, driven individual that I would highly
reccomend for any SharePoint based role, as he has added huge value to our company during his time here.”

“I’ll happily vouch for Peter – he was an exemplary professional and were it not for budgetary constraints I would have extended him.”

Feedback is good, the above is slow feedback built up over many years.

I’m about the get some fast feedback from the golf course.

My golf clubs are very good at giving fast feedback.

All feedback is good, its how you use it that counts.

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